![]() ![]() Keep your family and your connected devices safe from online threats with 1 year of NETGEAR Armor TM all-in-one internet security. No more dead zones or buffering just smooth, reliable whole home WiFi. Contact your ISP to continue troubleshooting. with blazing-fast, powerful WiFi with speeds of up to 6Gbps for over 100 devices. If your speeds are still below your expectations, you might be experiencing a problem with your Internet service provider (ISP) or the service line entering your home. After your computer is connected, run a speed test. If you still can't determine why your Internet connection is slow, unplug your router and use an Ethernet cable to connect a computer directly to your modem or gateway. How do I change the wireless channel on my NETGEAR router?Ĭonnect directly to your modem or gateway.What do I need to know before selecting a different wireless channel?.For more information, see the following articles: If your speeds are worse over WiFi, and you think the problem might be wireless interference, you can manually change the wireless channels that your router uses. ![]() For more information, see What factors can affect my WiFi performance? If your speeds are faster when connected via Ethernet, you might have a WiFi interference problem, or your device might use an older WiFi standard than your router. If you are experiencing slow speeds over WiFi, try connecting your device to your router with an Ethernet cable, and run another speed test. For more information, see How do I check my Internet speed? If your Internet speed is fast on some devices but slow on others, you might want to troubleshoot the slow devices, or check to see if they support the same speeds as your router. To see if your entire network is experiencing slow speeds, run an Internet speed test on multiple devices that are connected to your NETGEAR router. Test your Internet speeds on multiple devices
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